Visitor plans
Choose your company visitor plan
One company price and one visitor allowance shared across your plan’s permitted locations. Prices in NZD + GST.
Company-wide plans. Existing customers keep their agreed subscription until a reviewed change.
Your Standard monthly plan
$75.00 + GST for 50 visits per monthly billing period.
Additional visits: $1.50 each + GST. Usage resets at your monthly renewal.
Stripe shows GST and the final total before payment. Unused visits expire at renewal. Cancel before your next renewal to stop it; your paid period remains available. Read the visitor-plan terms for sign delivery and refunds.
Review Standard setupReviewing a plan does not create an account, move an existing subscription or take payment.
More than 10 locations?
Talk to us about a good deal and the right options for your company.
Discuss a tailored company planThe same workplace tools on every plan
- Visitor and contractor sign-in
- Location-specific safety briefings and acknowledgements
- Live visitor lists, history and exports
- Manager arrival, departure and end-of-day notifications
- Emergency messaging to active visitors
- Company administration and subscription management
Visitor sign-in and safety-critical alerts keep working when your allowance is exceeded.
Visitor plan questions
What counts as a visitor visit?
A genuine visitor arrival counts when the sign-in is submitted, whether or not the visitor later signs out. The same person returning for another genuine visit counts again. SMS, sign-out and nightly reminders do not add visits.
How do groups, staff and retries count?
A group counts one visit for each visitor recorded in the submitted group. Staff visits are not billable; a verified staff process or an audited correction must exclude them. The public visitor form cannot identify staff automatically. Abandoned check-ins and duplicate or retried submissions are excluded. Test or demo exclusions require a trusted source; visitors cannot self-declare a billing waiver through the public form. Billing corrections have an audit trail.
Can locations share visits?
Your company has one shared visitor allowance across its covered locations: Lite includes 1 location, Standard 3, Growth 5 and Scale 10. Adding locations does not multiply the price or allowance. Contact us for a tailored deal above 10 locations.
How does the annual allowance work?
All twelve months of included visits are available across the whole annual billing period. There are no monthly sublimits. Additional visits are calculated only after that full annual allowance is exhausted.
What happens if we use more visits?
Additional genuine visits cost $1.50 each + GST, after the included allowance. Your portal shows usage and overage for review. Sign-in and safety alerts continue when the allowance is exceeded.
When does usage reset?
Monthly plans reset at each monthly subscription renewal. Annual plans reset at annual renewal. Periods use exact billing timestamps, displayed in New Zealand time; delayed records use the actual visit time and can require reconciliation. Unused visits expire at renewal.
What happens to our existing agreement?
Existing location, SMS and other legacy agreements remain in place. No customer is moved to a visitor plan automatically. A switch requires a reviewed and approved migration.
Read the visitor-plan terms. Existing customers can manage their current agreement in Company billing.
Usage is measured in genuine visitor visits, independently of SMS or unique visitor counts.